Question 1

Can I buy a hard cover book?

Accepted Answer

Not at this time! We're just getting started but in the future this will be an option.

Question 2

I want another language option. Do you have more?

Accepted Answer

We are slowly adding more languages and characters to our list of Happy Mermaid Learning Collections! If you don't see the language you are looking for, it means we don't yet have that option available. Sign up with our e-mail subscription to recieve news any time there's a new product, or follow us on our social media for updates! We're always happy to get feedback so don't hesitate to write us with your suggestion!

Question 3

My child ripped a page out soon after recieving the book. Can I send it back for a refund?

Accepted Answer

Jk nobody asks this hahaha

Question 4

Can I download a wav. version of the children's song rather than an mp3?

Accepted Answer

We have the mp3 on the site for convenience because it's faster for you to download, but if you contact us with a screenshot of your receipt or your order number, we'll be happy to send you the wav. format.

Question 5

Can I purchase an e-book for my tablet?

Accepted Answer

At this time we are still working on making our books available in e-book format, but please don't hesitate to let us know you would like it because we always use feedback as a way to determine our priorities for future products.

Question 6

Are your children's songs available on any streaming platforms?

Accepted Answer

Yes! If you wouldn't like to purchase and own the songs for a dollar each, you can stream Happy Mermaid Learning songs on almost all platforms including but not limited to: Spotify, iTunes, Apple Music, Amazon Music, Deezer, YouTube, Tidal, and more!
 
We humbly ask that if you choose to stream our songs on these platforms that you "Like" or "Heart" the songs and Happy Mermaid Learning, and add them to your personal music collections. Streaming doesn't always pay artists our fair share, however sharing the links, adding the songs to playlists etc, can help.

Question 7

What is your return policy?

Accepted Answer

If you need an exchange or are dissatisfied with your product, please contact us via e-mail at:
 
ShellyPageEntertainment@gmail.com
 
And title the subject: "HAPPY MERMAID LEARNING RETURN"
 
We will get back to you as soon as possible to help resolve the issue with a refund or exchange. We want you to be happy!

LEARNING

happy mermaid

FAQ